To the page content
compare-box

Frequently asked questions

On this page you'll find answers to frequently asked questions about Thomann the company, our store and the order process. If you can't find the answers you need, don't hesitate to get in touch by email or phone.

All FAQs

This is how you can reach us

Our customer service staff are here to help you with any queries or problems

Please have your customer number at hand when calling, if possible. In most cases, this will allow us to help you more efficiently. Just log in to your customer centre - you'll see you customer number there.
Open now
09:30 - 18:30
Wednesday
09:30 - 18:30
Thursday
09:30 - 18:30
Friday
09:30 - 18:30
Saturday
09:30 - 16:00
Monday
09:30 - 18:30
Tuesday
09:30 - 18:30
Thank you for understanding that we can only respond to inquiries within our working hours.
Fax
+49-9546-9223-24
Address
Thomann GmbH
Treppendorf
Hans-Thomann-Straße 1
D-96138 Burgebrach, Germany
Return ProductAll contacts