The title says it. Box of this bass was too small for it, and during the shipping headstock pierced the thin line of foam rubber and was badly damaged. That's a really saddening case.
Thomann and Harley Benton, I really like your store, so please, be cool as you always were and pack your basses in the bigger boxes.
Shipping is a really harsh process, post workers usually don't give a damn about the parcels.
And that's why you also should mark your boxes as fragile, and mark the up side.