Fishman Rare Earth Mic Blend

It is an awful product. I bought it to bring to Africa. Unfortunately, the humbucker is not working and to send it back to Thomann will cost more than 5 of this plus, to bring it back, it will cost again 5 of this the mic sound like I'm doing fry eggs on my guitar.
Plus, Thomann is not answering my emails. Unfortunately, in this period of lockdown where we musician are struggling with money, Thomann could be more careful with the rubbish product that they are selling
I have seen some more people with the same problem of the humbucker pick so if you try to buy pay attention if the product is in Europe as this product is a really rubbish as people can see around the humbucker is the problem that's I'm completely tired of Thomann will prefer to buy things in Italy and support the Italy economy I'm done with Thomann.